Accessibility Statement for Flower Delivery Marks Gate

Our Commitment to Accessibility

At Flower Delivery Marks Gate, we understand the importance of offering a truly accessible flower ordering experience for all our valued customers in Marks Gate and the surrounding areas. We are committed to ensuring that every visitor can use our website with ease, regardless of ability or technology. We believe that accessibility is essential for everyone, and our flower delivery service strives to be welcoming and user-friendly for all.

WCAG 2.1 AA Compliance

To provide an accessible Flower Delivery Marks Gate online platform, we actively adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These globally recognised standards guide our website’s design, ensuring it is perceivable, operable, understandable, and robust for every user. By following these guidelines, we make certain that our website can be effectively used by people with diverse visual, auditory, physical, cognitive, and neurological abilities.

Screen Reader Compatibility

We rigorously test our Flower Delivery Marks Gate website for compatibility with popular screen readers. All essential information—from browsing our extensive flower arrangements to completing the checkout process—can be accessed using assistive technologies such as screen readers. We use clear headings, descriptive alternative text for images, and logical page structures to support customers who rely on these tools for navigation.

High Contrast and Clear Design

Recognising that many users benefit from visual clarity, we incorporate a high contrast design throughout our website. Text is always distinguishable from backgrounds, and our colour choices meet the requirements for users with low vision or color blindness. Interactive elements like buttons and links are clearly visible and distinguishable, making our online flower delivery service in Marks Gate more accessible for everyone.

Simple Navigation and Keyboard Access

Our website is structured for simple navigation, ensuring that all customers can locate products, access information, and place orders with ease. For those who cannot use a mouse, our site is fully navigable via keyboard, including form fields, menus, and checkout pages. This approach ensures that you can order flower delivery in Marks Gate hassle-free, no matter what device or method you use to browse.

Continuous Improvement

We regularly review our digital platform to identify and remove any barriers that may hinder accessibility. We monitor feedback, conduct accessibility audits, and stay informed of the latest best practices. Our goal is to make our Flower Delivery Marks Gate website as inclusive as possible and to set a high standard for accessible online shopping in our community.

Contact Us for Accessibility Support

If you encounter any difficulty using our website, or if you have suggestions for improving its accessibility, we encourage you to contact our customer service team. We take accessibility feedback seriously and are committed to resolving issues as quickly as possible. Your input helps us ensure that every customer in Marks Gate can enjoy hassle-free online ordering and prompt flower delivery. Thank you for choosing Flower Delivery Marks Gate—we are honoured to serve you and the entire community with accessible, beautiful flower arrangements.